01 / Booking enquiry
A booking enquiry is one written message containing your arrival window, group size and the water temperature you want to bathe in. We answer with a dated plan: nights, source, licensed partner sanatorium, session count and transfer time. Nothing is reserved before you confirm that plan in writing.
Measured by: enquiry log and partner confirmations. Last verified 12 March 2025.
Two of the six sources on the ledger are seasonal and run from May to October only. If your dates fall outside that window we state it in the first reply instead of swapping in a different spring.
Open the booking enquiry form Compare programme rows before writing Read our response commitment
04 / Operator details
The Lviv office answers every enquiry. Two sources in the ledger are seasonal and one access road is unsurfaced, so a short call usually settles a route faster than a written request.
Prefer writing? Send dates, group size and any mobility limits through the booking enquiry form. We answer within one working day, as set out in our response commitment.
06 / Response
Every enquiry sent through the form on this page receives a written reply from a named booking coordinator within one working day. Replies arrive from contact@impactpixeld.com between 09:00 and 18:00 Kyiv time, Monday to Friday, and state the retreat dates, the spring sources on the route and a firm price.
Based on 1,240 enquiries logged between January and June 2025. If a route cannot be confirmed for your dates, we say so in the same reply instead of substituting a different programme.